About Us


Patricia Rivard, MBA

Senior Research Leader for the Community Living Systems Group

Ms. Rivard has developed and managed long-term support programs and services for older adults and persons with disabilities, including 20 years with the Commonwealth of Massachusetts. For the past 7 years, she has worked in collaboration with the Centers for Medicare & Medicaid Services for the National Quality Enterprise (NQE) team’s home and community-based support system. She provides technical assistance to States regarding:

  • Development of performance measures and quality improvement strategies for 1915a, 1915b, 1915b/c, and 1115 waiver programs
  • Development of strategies to ensure that the Medicaid Agency retains and exercises administrative authority to oversee managed care entities.

Ms Rivard has an MBA and BA from the University of Massachusetts at Lowell.